Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the intuitive Help Center section integrated into your Website Control Panel. It boasts a huge knowledge base with regularly asked questions and exhaustive educational articles written by our well–trained tech support team.

  • Top quality support service

  • How–To Videos

  • If you prefer to watch how an action is completed or how an issue is remedied, rather than just reading about it, then have a look at our compilation of how–to video tutorials. They cover many different topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 customer service and a one–hour ticket response time guarantee. Our accomplished technicians will be online day and night to attend to your enquiries and to deal with any issue that you may come across. Simply open a trouble ticket from the Help Center section and we’ll respond extremely quickly.