Regardless of the fact that the web hosting service provided by the different companies is de facto the same, every provider has a personalized platform with its own modifications and different ways to execute particular procedures. In such a case, an information-rich knowledge base would be stunningly helpful both for people with little or no experience and for technically skilled individuals who will at some point learn how given operations are carried out, but will lose valuable time in the process. The objective of such a knowledge base is to help make the hosting service quick and simple to use, sparing users lots of time and efforts. The end result is more gratified clients, as they can easily find the info they are looking for, and a whole lot less work for the support team members, because typically the vast majority of the inquiries and issues that clients have are already included in the knowledge base. On the condition that the articles are professionally written and cover more things, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Website Hosting
If you purchase a website hosting plan through us, you will be able to access our in-depth online documentation where you will see info about virtually everything associated with our web hosting solutions. The topics vary from how to set up an email address on your phone, to how to accomplish various things using an .htaccess config file. The articles themselves are written in an easy-to-grasp way and feature in-depth manuals on how to execute a given operation within your Hepsia hosting Control Panel. You can also find information that’s not directly connected to Hepsia, for instance one that concerns Internet applications on your desktop PC. The entire list of articles will be located in the Control Panel’s Help section, but the ones that are related to a particular Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you will be able to learn virtually everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with elaborate online technical documentation where you will find info on all the functions that our created-developed Hepsia Control Panel comes with, together with solutions to different questions and problems that you might bump into. All user manuals contain comprehensive explanations, which is the reason why you will not need to worry about omitting something in case you aim to export a database, for example. The troubleshooting articles cover a range of different feasible reasons for given problems and the solution for each and every one of them, so if you are unable to send emails even though you have the correct SMTP settings, for example, you can quickly discover what the reason for this could be and repair the problem with several clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in every single section. If you would like to check out all help articles, click on the Help link, which is located in the top right-hand side of the window.